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Monitoring Engineer (Duty Engineer)

Full-Time
Full-Time
Remote
Remote

Responsibilities:

 

  • Monitor systems and infrastructure in real time (24/7 with 12-hour shifts 08:00-20:00 and 20:00-08:00 UTC+3).
  • Promptly process incoming requests and incidents.
  • Initially diagnose problems and document them.
  • Resolve simple incidents.
  • Escalate complex problems to the next support line promptly.
  • Maintain incident documentation.
  • Participate in the improvement of monitoring and response processes.

Nice to have:

 

  • Basic knowledge of Linux/Unix systems
  • Familiarity with monitoring systems
  • Interest in IT system administration and support
  • Basic scripting skills (Bash, Python)

Requirements:

 

  • Basic understanding of web servers and network technologies.
  • Familiarity with cloud technology concepts (preferably AWS).
  • Basic knowledge of computers and operating systems.
  • Knowledge of containerization principles (Docker, Kubernetes).
  • Attention to detail and analytical thinking.
  • Readiness to work shifts, including nights and weekends.
  • Willingness to learn and quickly acquire new knowledge.
  • Good communication skills.
  • Basic English proficiency (ability to read technical documentation with a dictionary).
  • Technical education or student of a technical specialty.

 

Tetiana Lysytska — Talent Acquisition Manager

Tetiana Lysytska

Talent Acquisition Manager

Join our team

Our Benefits

Corporate Events

Corporate Events

Despite being remote-first, we love meeting up in person, so we often organize events in our Gismart hubs

Learning & Development

Learning & Development

Growth is our top priority, so we’ll cover 70% of your professional development courses and 100% of your English language courses

Mental & Physical Health

Mental & Physical Health

We provide health insurance, sports and psychotherapy reimbursement

Time Off Policy

Time Off Policy

18 days of paid vacation, 3 paid personal days, plus 1 day for each year at Gismart

Public Holidays

Public Holidays

Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.

Sick Leave

Sick Leave

100% Sick Leave Compensation

Personal Equipment Policy

Personal Equipment Policy

You can use our corporate devices or work on your own laptop and get a monthly depreciation compensation

Remote-First Work

Remote-First Work

Work from home anywhere in the world, in one of our Gismart hubs, or in a coworking space, which we’ll pay for

Gismart is a mobile app developer with award-winning products in Health, Wellness, Utilities & Music and over 1 billion downloads across the globe.

Our apps inspire and empower people to build a healthy lifestyle that’s sustainable and enjoyable

Our Way 
of Working

D

Deliver what matters

"There’s real pride when something we built goes live."

R

Respect and support others

"Whenever I’m stuck, there’s always someone who jumps in to help - no judgment."

I

Initiate and own

"If you give them a task, they’ll not just do it - they’ll think of a better way to solve it."

V

Voice
openly

"I always know where we’re heading and why - no surprises."

E

Execute with quality

"Always aims to improve the product, even when it’s already good."

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you.

Haven’t found a role for you?

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